A data loss incident can cause a business continuity catastrophe for any financial services institution. This is especially true for an Odaseva customer that is one of the largest banks in the world. The bank had extremely rigorous RTO and RPO standards given its size, the critical nature of the data stored in Salesforce, and the regulatory requirements of the finserv industry.
The bank’s Product Team sought a solution to protect the data in 8 Salesforce Orgs. They performed a competitive evaluation of many vendors in the market, considering each vendor’s:
Speed and performance capabilities to satisfy their RTO and RPO objectives, given the large data volumes in the Orgs
Speed and performance capabilities to satisfy their RTO and RPO objectives, given the large data volumes in the Orgs
Security features capable of protecting the critical nature of their Salesforce data and the ability to pass their extensive security oversight process
Security features capable of protecting the critical nature of their Salesforce data and the ability to pass their extensive security oversight process
Stability, experience, and reputation
Stability, experience, and reputation
Features from a user standpoint
Features from a user standpoint
Why Odaseva
No other vendor on the market met their needs for security, scale, performance, and technical capabilities. The bank spent more than a year evaluating Odaseva’s security and competence, including security audits and two third-party oversight evaluations. Odaseva now protects data for 8 of their Salesforce Orgs. They ultimately selected Odaseva because of the following benefits:
Superior technical performance
Superior technical performance
Speed of backups, given their extremely large data volumes
Speed of backups, given their extremely large data volumes
Deep experience and expertise in the enterprise Salesforce market
Deep experience and expertise in the enterprise Salesforce market
Compliance with GDPR and CCPA data regulations
Compliance with GDPR and CCPA data regulations
Ability to offer full and incremental backups
Ability to offer full and incremental backups
Outcome
For this organization, Odaseva backs up:
2+ TB of Salesforce data
2+ TB of Salesforce data
2.5+ billion records
2.5+ billion records
720+ objects
720+ objects
Backups performed weekly, daily, every 4 hours, and every 15 minutes depending on the criticality of the objects
Backups performed weekly, daily, every 4 hours, and every 15 minutes depending on the criticality of the objects
"Odaseva allows us to be confident in our Salesforce data. Odaseva is very thorough and responsive, working with them has been a great experience."