Since Michelin has a strong partnership with Salesforce, they looked for a partner that shared the same values. Odaseva, as a
no-view provider, and with the ability to handle
Large Data Volumes, was the perfect fit for Michelin’s enterprise needs. Offering security, scale, and control, Odaseva complemented Michelin’s strong partnership with Salesforce, as both Odaseva and Salesforce share the same values that Michelin upholds.
Additionally, Michelin benefits from Odaseva for their ENGAGE initiative, a CRM initiative built on the Salesforce platform. The initiative aims at fostering customer-centricity by creating a digitalized and augmented ecosystem where customers, partners, and employees collaborate on a shared platform driven by data.
“Our Org is rich and specific,” says Pierre-Alexandre Jancour, CRM Factory Director at Michelin. “Odaseva’s solution gives us the control to configure based on our exact needs.”