Helping MYOB ensure business continuity throughout digital transformation
DOWNLOAD PDFMYOB is a leading provider of business management solutions for small and medium-sized companies across Australia and New Zealand. As part of its digital transformation, the company heavily invested in modernising its systems to provide greater efficiency and real-time insights for its customers. A key part of this strategy involved leveraging Salesforce as their primary CRM platform.
Challenge
Securing a Complex Data Ecosystem
MYOB's digital transformation involved a deep, bi-directional integration between Salesforce and their core business management platforms. This complex, customised data model meant that data was constantly moving and being updated by numerous users, automations, and external APIs.
While this delivered significant operational efficiency, it also created a critical data loss risk. MYOB recognised that accidental data deletion, data corruption, or malicious activity within a highly customised Salesforce Org could have severe business consequences.
As with any enterprise-grade cloud provider, Salesforce is responsible for the integrity of its platform, but the customer is responsible for the integrity of their own data. MYOB needed a powerful, automated backup and restore solution that could secure their Salesforce data and ensure business continuity - without adding new layers of administrative overhead for their busy team.
While this delivered significant operational efficiency, it also created a critical data loss risk. MYOB recognised that accidental data deletion, data corruption, or malicious activity within a highly customised Salesforce Org could have severe business consequences.
As with any enterprise-grade cloud provider, Salesforce is responsible for the integrity of its platform, but the customer is responsible for the integrity of their own data. MYOB needed a powerful, automated backup and restore solution that could secure their Salesforce data and ensure business continuity - without adding new layers of administrative overhead for their busy team.
Solution
A Resilient Data Protection Platform
To mitigate this risk, MYOB chose Odaseva Backup and Restore because of its enterprise-grade capabilities and proven reliability in securing and managing data for large enterprises. The implementation was straightforward, and seamlessly integrated with their existing Salesforce environment.
"With the complexity and scale of our Salesforce environment, we needed a backup solution we could truly rely on. Odaseva’s automated backups gave us the confidence that, no matter the risk—be it accidental deletion or unforeseen data corruption—our business-critical information is protected and can be rapidly restored."
Keertika Chandola
Head of Platforms
at MYOB
The Odaseva platform provided several key benefits:
- Automated and Granular Backups: Odaseva's Salesforce backup and restore solution provides automated, high-frequency backups of all MYOB’s data, metadata, and files, ensuring that no data is lost - even in a complex, high-volume environment.
- Rapid and Flexible Restore Capabilities: Odaseva’s ability to restore MYOB’s Salesforce records and their child relationships with a single click, or perform a bulk restore with a guided wizard, significantly reduces the time it takes to recover from an incident.
- Security and Trust: Odaseva's Zero Trust platform design with five levels of encryption and its "no-view" model provided the high level of security required to protect MYOB’s sensitive business data.
Outcome
Peace of Mind for High-Velocity Growth
With Odaseva, MYOB gained an essential layer of protection for its Salesforce data, providing peace of mind and freeing up valuable internal resources.
"Knowing our Salesforce data is secured by Odaseva gives us genuine peace of mind. It allows our teams to focus on driving innovation, trusting that our information and operations are in safe hands."
Keertika Chandola
Head of Platforms
at MYOB
Odaseva proved to be a critical partner in MYOB's digital transformation journey, providing a reliable and secure foundation for their data ecosystem.
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