Odaseva is a core part of REA Group’s disaster recovery plan, and helps them secure data for the 12+ million Australians that use
realestate.com.au each month and the 16 other brands in REA Group’s network.
The REA Group Salesforce Admin team saves valuable time on critical data management processes too, thanks to Odaseva. “Once the initial setup is done it’s so easy to keep things maintained,” says Mark. “It takes 20% of the time of any other backup solution than I’ve had to deal with in the past to maintain, govern, and audit it. I do audits and checks, but for the most part I’m able to spend time on other things.”
Another time-saver for Mark’s team is the self-service Odaseva Learning portal, which he says speeds up training for new members of REA Group’s Admin Team.
“Dealing with Odaseva is probably one of the best vendors I’ve dealt with. Customer success and sales are so helpful, and quick to get back to you, and willing to help. Some companies are very rigid but I’ve found that with Odaseva, they’re always open to having a discussion no matter what the ask is. And Odaseva has a really good support structure – If I log a case, they’re very quickly onto the case.”