{"id":6880,"date":"2021-09-08T15:31:52","date_gmt":"2021-09-08T15:31:52","guid":{"rendered":"https:\/\/www.backupsfdc.io\/?p=6880"},"modified":"2021-10-25T14:48:41","modified_gmt":"2021-10-25T14:48:41","slug":"customer-story-transport-for-nsw-uses-odaseva-to-make-the-state-a-better-place-to-live-work-and-visit","status":"publish","type":"post","link":"http:\/\/18.233.203.232\/customer-story-transport-for-nsw-uses-odaseva-to-make-the-state-a-better-place-to-live-work-and-visit\/","title":{"rendered":"Customer Story: Transport for NSW uses Odaseva to make the State a Better Place to Live, Work and Visit"},"content":{"rendered":"\n

Transport for NSW services the state’s 8 million residents, 500,000 businesses, and 30 million visitors each year and uses Odaseva to protect their most important data, reduce costs, and speed up testing.<\/p>\n\n\n\n

Challenge: Scaling up while protecting data and maintaining compliance<\/h2>\n\n\n\n

Transport for NSW has scaled up its adoption of Salesforce and uses the platform to manage a broad range of use cases. For example, when ride-sharing apps like Uber became a dominating force in local transport, they established a new Salesforce org to manage the licensing process for drivers, ensure safety protocols were met, and other compliance measures.\u00a0<\/p>\n\n\n\n

Throughout this scale-up, the Transport CRM team realized they needed to better protect and control their Salesforce data.<\/p>\n\n\n\n

Why Odaseva: One provider stands out by going above and beyond <\/h2>\n\n\n\n

To achieve this, the CRM team looked for a partner to help with:<\/p>\n\n\n\n